What is BYOK and why does it matter?
BYOK means Bring Your Own Key — you connect Watchtower to your own Anthropic API account. All AI calls run under your credentials, your security data never passes through a shared key, and you get a full audit trail of every AI decision. Enterprise and regulated organisations require this. AI costs are transparent on your Anthropic bill — typically £20–60/mo at normal SOC usage volumes.
How does pricing compare to Sentinel or Cortex XSIAM?
Microsoft Sentinel costs ~£4–5/GB ingested — a mid-sized org at 50GB/day pays £6,000–7,500/mo before retention. Cortex XSIAM is enterprise-only starting at $250K+/year. Watchtower sits in a different category: we're an AI intelligence layer that overlays your existing stack. You keep your current tools; Watchtower unifies and automates the analyst workflow on top. Most teams replace 2–3 FTE of Tier 1 analyst work.
What's the ROI?
Our customers typically process 200–400 alerts/day. Without AI, each alert takes 8–15 minutes of analyst time. Watchtower auto-resolves 80%+ as verified FPs, reducing Tier 1 workload by 20+ analyst-hours/day. At a £55,000 analyst salary, that's £800–1,200 of analyst time recovered daily — well above the platform cost. Plus: faster mean-time-to-contain on real threats.
Do you have a free trial?
Yes — 14 days free, no Watchtower credit card needed. Community tier is free forever with basic features. You'll need an Anthropic API account (free to create) for AI features on paid plans.
How do MSSP client seats work?
The Enterprise/MSSP plan includes unlimited analysts across all your tenants. Each client is a separate tenant with isolated credentials, BYOK keys, and branding. Additional clients beyond 10 are £299/client/mo. You can add clients instantly from your portfolio dashboard with a branded login URL for each.
Do you offer annual discounts?
Yes — 20% off on annual billing. Enterprise plans include custom terms. Contact hello@getwatchtower.io for an annual invoice or enterprise agreement.